Why the coordination tool is important
To run effectively and efficiently the knowledge handling process is necessary to set a strong coordination and process control tool.
What is the coordination tool
The coordination tool is a central database where all relevant information to orchestrate the knowledge handling process is collected and maintained. The database includes but is not limited to:
How the tool is used
Strategic targets are set in this database at least yearly. Request for organizational changes in terms of knowledge communities, responsibilities, and scopes are set and executed here. Any relevant information to manage a knowledge community is maintained in the database.
When to use the coordination tool
Strategic activities like budgeting or updating targets are performed at least yearly Tactical activities related to organizational changes are performed monthly or quarterly. Any operational activity such as role management is performed daily.
Who use the coordination tool
In big companies, these activities are in the scope of the knowledge handling department or its delegates. In case you do not plan to have a specific department we can take care of these activities for you, this is included in our process management service.