We support you when the project is completed

Once the implementation project is over you have to keep the momentum:

• One knowledge handling process is established and it is used to harmonize all the knowledge management initiatives.
• Roles are assigned at the three levels (strategic, tactical, and operational).
• Knowledge handling tools are installed and they are ready to use.
• A critical mass of knowledge articles exists in every installed tool.

Knowledge handling is a continual improvement process. This is the right moment to start to engage more people to get the best of the benefit of sharing knowledge. After the implementation project is completed, the knowledge handling journey has just begun. Our services do not only include the assessment and the project implementation, but we can support your central knowledge handling process. Your focus should be on creating knowledge by using the two main tools: wikis and white books. We will support you by coordinating your knowledge management initiatives and by helping to define your strategies.