What is the Knowledge Handling Process

The knowledge handling process is a macro process led by an independent and dedicated department. Independent means that the process is not hierarchically dependent on another department. Dedicated means people in the department are fully dedicated to the Knowledge Handling Process. These organization settings may vary based on the size and the strategy of the company. We support organizations end to end in their knowledge journey. We assess existing knowledge bases, we help to establish and maintain the knowledge handling process.

Scope

The final scope should be related to all the activities in a company. This is an ambitious result that can be reached after years. This is why initially the scope is narrowed to specific teams or departments.

Purpose

The aim of the Knowledge Handling Process is to secure and make the right use of the most valuable asset: knowledge. Its structured approach is designed to foster knowledge sharing with a double-dimensional advantage for people and companies.